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Why am I receiving my order in multiple deliveries?

Thank you for bringing this to our attention. This is definitely not the way we like to make our deliveries. Due to a technical issue, some customers are receiving their Back to School order in multiple deliveries if some of the goods ordered were not available when the order was first picked and packed. Our usual business practice is to consolidate deliveries as much as possible, where it makes sense to do so. This system issue has now been resolved, but we do apologise to any customer who may still receive multiple packages this season and for any inconvenience caused.