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What is the returns policy for BYOD?

Please be aware that there are no change of mind returns for tablets, notebooks and accessories.


Our goods also come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the failure does not amount to a major failure.


Please see What if my BYOD product is faulty? for further information on technical support in relation to your device.